New York Answering Services List
New York Answering Service Pros has several options and packages in our suite of answering services. They are set up to be flexible, and allow you, the customer to work with our business development team to pinpoint the most strategically valuable and economical package to meet your business needs.
Excellent service is the key to cultivating repeat customers and new business referrals.
Basic Package
- Professional Live Operators 24 Hours a day, 365 days a year
- Customized Greeting - You decide how our team answers your calls.
- Call Screening with Forwarding and Patching - You specify the call handling instructions and we will screen, and forward your calls as you specify. We will handle forward calls per your On Call List, or patch you into calls.
- Message Taking - We take messages for you and organize them so you can easily retrieve them.
- Daily Dispatch of messages by Fax or Email - Receive your messages in a Daily Batch Report.
Standard Answering Service Add-ons
- Immediate Message Dispatch - We send messages instantly, based upon your preferences: SMS/Text, Pager, Email
- Appointment Setting Service
- One Ring Answer - We answer your calls on the first ring.
- Credit Card Processing and Order Processing - This can include upselling and cross-selling.
- Advertise How You Want - Referrals, Orders, Anything - We handle and/or forward your calls as necessary
- Automation of Messages - We can email them to you in .WAV files.
Cost Saving Options
- Customized Off-Peak Packages
- Auto-attendant Package
Advanced Answering Services
- Tier-1, Tier-2, and Tier 3 Support - Call for more information